Thank you for choosing to shop at www.kollapstech.com! We are committed to providing you with convenient and safe shipping services. Below are our shipping terms and conditions, which describe our shipping policies, standards, and partner companies in detail. Please read them carefully before placing an order.

1. Shipping Range
We currently support shipping within the United States and also provide international shipping.

2. Shipping Costs
Our orders are shipped free of charge.
If you choose expedited shipping, the corresponding shipping fee will be charged based on the weight and destination of the order, and the fee will be displayed at checkout. All shipping costs are automatically calculated and displayed on the checkout page.

3. Shipping Time
Standard Shipping: Normally, your order will be shipped within 2 business days, and the shipping time is 5 business days (may vary depending on your region).
Expedited Shipping: After completing the order, we will process it as quickly as possible and ship it within 1 business day. Expedited shipping usually takes 3 business days to arrive.
International Shipping: We offer international shipping services, but the delivery time and cost may vary by country. Normally, international delivery takes 12 working days, but it may be delayed due to customs clearance, logistics company efficiency, etc.
Import taxes and fees: For international orders, you may need to pay import taxes and fees. The amount and payment method of import taxes and fees should be based on your order and the legal requirements of your country.
Please note that the shipping time is for reference only, and the actual arrival time may be affected by weather, holidays or other force majeure factors.

4. Order processing and delivery
All orders will be processed on working days (Monday to Friday).
After the order is confirmed, you will receive a shipping notification email with a tracking number and estimated delivery time.

5. Logistics partner companies
We work with the following major logistics companies to ensure that your package is delivered safely and on time:
USPS (United States Postal Service)
FedEx
UPS
DHL Express (only available in certain areas)
Depending on your address and shipping method selection, the package may be delivered by any of the above logistics companies. You will get the corresponding courier and tracking number in the shipping notification email.

6. Import and Export Standards
Domestic Shipping in the United States: We follow all domestic shipping standards in the United States to ensure that your package complies with US postal and shipping laws.
International Shipping: We strictly comply with the import and export regulations of the destination country/region, including customs, taxes and any other requirements. All applicable duties and taxes will be paid by the customer.
Please make sure to provide an accurate shipping address. Incorrect addresses may result in delayed or undelivered shipments.

7. Shipping Issues
We do our best to ensure that each order is delivered safely and quickly. If you encounter any problems during shipping (such as package loss, damage, etc.), please contact our customer service team in time. We will assist you in resolving the problem.
Please note that delays may occur during shipping due to weather, force majeure events or shipping company reasons. In this case, we cannot be held responsible, but we will do our best to help you.