Welcome to www.kollapstech.com (hereinafter referred to as “we”, “this website” or “the Company”). We respect and value your privacy and are committed to protecting all personal information you provide when using our website.
Please read this Privacy Policy carefully to understand how we collect, use, protect and disclose your information.

1. Information We Collect
We may collect the following types of information: Personally identifiable information: such as name, email address, phone number, shipping address and billing address; Payment information: such as credit card or debit card information (processed by third-party payment platforms, we do not directly store such information); Technical information: such as IP address, browser type, device information, access time, etc.; Cookies and tracking technology: used to improve website functionality and personalized experience; Order information and customer service records: used for order processing and after-sales service.
2. How Information is Used
We use your information for the following purposes: Processing orders, payments and shipments; Sending you order updates, promotions and customer support notifications; Improving our website and service experience; Complying with legal and regulatory requirements or reasonable requests from law enforcement agencies.
3. Sharing of Information
We will not sell, rent or exchange your personal information. We only share information in the following circumstances: To third-party service providers who help us fulfill orders (such as logistics, payment, customer service platforms); When required by law, requested by law enforcement agencies, or to safeguard our legitimate rights and interests; In transactions such as corporate mergers, acquisitions, or asset transfers, it may be necessary to share necessary user information.
4. Your Rights (Applicable to California/EU Users)
You have the right to: Access, modify or delete your personal information; Refuse to receive marketing emails; Request restrictions on the processing of your information or raise objections (subject to applicable laws); For California residents: Under the California Consumer Privacy Act (CCPA), you have the right to know the personal information we collect and how it is used, and to request deletion of that information. To exercise these rights, please contact us using the contact information below.
5. Data Security
We take reasonable technical and administrative measures to protect your information from unauthorized access, disclosure, tampering or destruction.
6. Children's Privacy
Our website is not intended for children under the age of 13 and does not intentionally collect their personal information.
7. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of these websites and recommend that you read their respective privacy statements.
8. Privacy Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page and please check back regularly.